Byrna Eco- Kinetic Projectiles

Returns
Our policy lasts 30 days or (10 days for Byrna brand Products). If 30 days or (10 days for Byrna brand Products) have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

• To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 
• Returns and exchanges are subject to a 10% restocking fee

To complete your return, we require a receipt or proof of purchase. 

Customer is responsible for shipping item's back to: Qualification Targets Inc., 1145 Clyde Hanson Dr, Hammond WI 54015, United States. If the product is refused at the time of delivery and billed to Qualification Targets Inc. account, Qualification Targets Inc. will deduct the return shipping costs from the cost of items before refunding to the customer.

There are certain situations where no refunds are granted (if applicable) 
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@targets.net.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Shipping
To return your product, you should mail your product to: Qualification Targets Inc., 1145 Clyde Hanson Dr, Hammond WI 54015, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.